Scott Hanselman

Review: UniFi from Ubiquiti Networking is the ultimate prosumer home networking solution

August 21, 2019 Comment on this post [20] Posted in Hardware | Reviews
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* I use Amazon referral links and donate the little money to my kids' school. You support charter schools when you use these links.

UniFi mapI LOVE my Amplifi Wi-Fi Mesh Network. I've had it for two years and it's been an absolute star performer. We haven't had a single issue. Rock solid. That's really saying something. From unboxing to installation to running it (working from home for a tech company, so you know I'm pushing this system) it's been totally stable. I recommend Amplifi unreservedly to any consumer or low-key pro-sumer who has been frustrated with their existing centrally located router giving them reliable wi-fi everywhere in their home.

That said...I recently upgraded my home internet service provider. For the last 10 years I've had fiber optic to the house with 35 Mbp/s up/down and it's been great. Then I called them a a few years back and got 100/100. The whole house was presciently wired by me for Gigabit back in 2007 (!) with a nice wiring closet and everything. Lately 100/100 hasn't been really cutting it when I'm updating a dozen laptops for a work event, copying a VM to the cloud while my spouse is watching 4k netflix and two boys are updating App Store apps. You get the idea. Modern bandwidth requirements and life has changed since 2007. We've got over 40 devices on the network now and many are doing real work.

I called an changed providers to a cable provider that offered true gigabit. However, I was rarely getting over 300-400 Mbp/s on my Amplifi. There is a "hardware NAT" option that really helps, but short of running the Amplifi in Bridged Mode and losing a lot of its epic features, it was clear that I was outgrowing this prosumer device.

Give I'm a professional working at home doing stuff that is more than the average Joe or Jane, what's a professional option?

UniFi from Ubiquiti

Amplifi is the consumer/prosumer line from Ubiquiti Networks and UniFi (UBNT) is the professional line.  You'll literally find these installed at business or even sports stadiums. This is serious gear.

Let me be honest. I knew UniFi existed. Knew (I thought) all about it and I resisted. My friends and fellow nerds insisted it was easy but I kept seeing massive complex network diagrams and convinced myself it wasn't worth the hassle.

My friends, I was wrong. It's not hard. If you are doing business at home, have a gigabit network pipe, a wired home network, and/or have a dozen or more network devices, you're a serious internet person and you might want to consider serious internet networking gear.

Everything is GREAT

Now, UniFi is more expensive than Amplifi as it's pro gear. While an Amplifi Mesh WiFi system is just about $300-350 USD, UniFi Pro gear will cost more and you'll need stuff to start out and it won't always feel intuitive as you plan your system. It is worth it and I'm thrilled with the result. The flexibility and customizability its offered has been epic. There are literally no internet issues in our house or property anymore. I've even been able to add wired and wireless non-cloud-based security cameras throughout the property. Additionally, remember how the house is already wired in nearly every room with Cat6 (or Cat5e) cabling? UniFi has reintroduced me to the glorious world of PoE+ (Power over Ethernet) and removed a half dozen AC wall plugs from my system.

Plan your Network

You can test out the web-based software yourself LIVE at https://demo.ui.com and see what managing a large network would be like. Check out their map of the FedEx Forum Stadium and how they get full coverage. You can see a simulated map of my house (not really my house) in the screenshot above. When you set up a controller you can place physical devices (ones you have) and test out virtual devices (ones you are thinking of buying) and see what they would look like on a real map of your home (supplied by you). You can even draw 3D walls and describe their material (brick, glass, steel) and their dB signal loss.

UniFi.beginner.950

When you are moving to UniFi you'll need:

  • USG - UniFi Security Gateway - This has 3 gigabit points and has a WAN port for your external network (plug your router into this) and a LAN port for your internal network (plug your internal switch into this).
    • This is the part that doles out DHCP.
  • UniFi Cloud Key or Cloud Key Gen2 Plus
    • It's not intuitive what the USG does vs the Cloud Key but you need both. I got the Gen2 because it includes a 1TB hard drive that allows me to store my security video locally. It also is itself a PoE client so I don't need to plug it into the wall. I just wired it with a single Ethernet cable to the PoE switch below and left it in the wiring closet. There's a smaller cheaper Cloud Key if you don't need a hard drive.
    • You don't technically need a Cloud Key I believe, as all the UniFi Controller Software is free and you can run it in on any machine you have laying around. Folks have run them on any Linux or Windows machine they have, or even on a Synology or other NAS. I like the idea of having it "just work" so I got the Cloud Key.
  • UniFi Switch (of some kind and number of ports)
    • 8 port 150 watt UniFi Switch
    • 24 port UniFi Switch - 24 ports may be overkill for most but it's only 8 lbs and will handle even the largest home network. And it's under $200 USD right now on Amazon
    • 24 port UniFi Switch with PoE - I got this one because it has 250W of PoE power. If you aren't interested in power over ethernet you can save money with the non-PoE version or a 16 port version but I REALLY REALLY recommend you use PoE because the APs work better with it.
      PoE switch showing usage on many ports

Now once you've got the administrative infrastructure above, you just need to add whatever UniFi APs - access points - and/or optional cameras that you want!

NOTE/TIP - A brilliant product from Ubiquiti that I think is flying under the radar is the Unifi G3 Flex PoE camera. It's just $75 and it's tiny but it's absolutely brilliant. Full 1080p video and night vision. I'll talk about the magic of PoE later on but you can just plug this in anywhere in the house - no AC adapter - and you've got a crystal clear security camera or cameras anywhere in the house. They are all powered from the PoE switch!

I had a basic networking closet I put the USG Gateway into the closet with a patch cable to the cable modem (the DOCSIS 3.1 cable modem that I bought because I got tired of renting it from the service provider) then added the Switch with PoE, and plugged the Cloud Key into it. Admin done.

Here's the lovely part.

Since I have cable throughout the house, I can just plug in the UniFi Access Points in various room and they get power immediately. I can try different configs and test the signal strength. I found the perfect config after about 4 days of moving things around and testing on the interactive map. The first try was fine but I strove for perfect.

There's lots of UniFi Access Points to choose from. The dual radio Pro version can get pretty expensive if you have a lot so I got the Lite PoE AP. You can also get a 5 pack of the nanoHD UniFi Access Points.

These Access Points are often mounted in the ceiling in pro installations, and in a few spots I really wanted something more subtle AND I could use a few extra Ethernet ports. Since I already had an Ethernet port in the wall, I could just wall mount the UniFi Wall Mounted AP. It's both a wireless AP that radiates outward into the room AND it turns your one port into two, or you can get one that becomes a switch with more ports and extends your PoE abilities. So I can add this to a room, plug a few devices in AND a PoE powered Camera with no wall-warts or AC adapters!

NOTE: I did need to add a new ethernet RJ45 connector to plug into the female connector of the UniFi in-wall AP. Just be sure to plan and take inventory. You may already have full cables with connectors pulled to your rooms. Be aware.

There are a TON of great Wireless AP options from UniFi so make sure you explore them all and understand what you want.

In-Wall AP

Here's the resulting setup and choices I made, as viewed in the UniFi Controller Software:

List of Ubnt devices

I have the Gateway, the Switch with PoE, and five APs. Three are the disc APs and two are in-wall APs. They absolutely cover and manage my entire two story house and yards front and back. It's made it super easy for me to work from home and be able to work effectively from any room. My kids and family haven't had any issues with any tablets or phones.

As of the time of these writing I have 27 wireless devices on the system and 11 wired (at least those are the ones that are doing stuff at this hour).

My devices as viewed in the UniFi controller

Note how it will tell you how each device's WiFi experience is. I use this Experience information to help me manage the network and see if the APs are appropriately placed. There is a TON of great statistics and charts and graphics. It's info-rich to say the LEAST.

NOTE: To answer a common question - In an installation like this you've got a single SSID even though there's lots of APs and your devices will quietly and automatically roam between them!
Log showing roaming between APs

The iPhone app is very full-featured as well and when you've got deep packet introspection turn on you can see a ton of statistical information at the price of a smidge of throughput performance.

iPhone StatsiPhone Bandwidth

I have had NO problem hitting 800-950Mbs over wired and I feel like there's no real limit to the perf of this system. I've done game streaming over Steam and Xbox game streaming for hours without a hiccup. Netflix doesn't buffer anymore, even on the back porch.

a lot of bandwidth with no drops

You can auto-optimize, or you can turn off a plethora of feature and manage everything manually. I was able to twitch a few APs to run their 2.4Ghz Wi-Fi radios on less crowded channels in order to get out of the way of the loud neighbors on channel 11.

I have a ton of control over the network now, unlimited expandability and it has been a fantastically stable network. All the APs are wire backed and the wireless bandwidth is rock solid. I've been extremely impressed with the clean roaming from room to room while streaming from Netflix. It's a tweakers (ahem) dream network.

* I use Amazon referral links and donate the little money to my kids' school. You support charter schools when you use these links.


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About Scott

Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.

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August 23, 2019 11:55
What would need to be different if the network wiring in the house is limited? Say a few rooms have good wiring, but some areas are not covered by wire. Would it be fine to mix a setup like yours with some pure wireless extensions of some kind. Would UniFi products support that in some way?
August 23, 2019 12:39
I love deep packet inspection. I use it to monitor if my children sneak on the internet when they're not allowed. I have a Synology router which keeps a log of several months of usage. Sadly the router is not that reliable. Can you drill down to a specific client's usage over time in the Ubiquity app?
August 23, 2019 12:45
Technically you don't need a USG or a UniFi switch either; I started with just a couple of Ac Pros, running the UniFi software in a docker container on my Synology NAS, using the supplied POE injectors into a standard Netgear switch I had. I added a USG and UniFi switches later (a 24 port non PEO, then an 8 port POE to make the cabling neater and remove the POE injectors). You still get some of the benefits, but without a switch or USG you don't get the DPI, which frankly is half the fun!
August 23, 2019 12:46
How big is your house that you need 5 APs? UNIFI usually have good coverage...
August 23, 2019 13:11
Does this let you define multiple SSIDs, one with IPV6 enabled, and another with it disabled? That's one thing I've been looking for.
August 23, 2019 13:20
Hi John Embretsen, I've got a similar scenario, as I don't have cables between the basement and the ground floor. The AP on the ground floor is connected to the basement AP via Wireless Uplink (https://help.ubnt.com/hc/en-us/articles/115002262328). Obviously there's a performance loss here, but you can extend wifi range that way.
August 23, 2019 14:20
Scott welcome to the unifi family! Glad you found it just like i did 3 years ago. What i don't get is why you have to use so much AP's. I have a 3 AP's in the house on each floor, because it is all concrete. Also one in the garden because it is large garden and i wan't full coverage. American houses are mostley wooden build or not, so why so much ap's?

Personaly i love the unifi products, i can manage the network of my home and of our vacation house everywhere from the same controller software.

The cool thing is that you can also select in the controller software which firmware feed you want to be a member of. I like living on the edge so Beta feed is good for me. If you like you can also be a member of the test team for the iOS App. New features every two weeks, cool stuff. You can get access here:
https://community.ui.com/questions/UniFi-Network-iOS-app-beta-access-feature-issue-tracking/856d3786-b0ab-4855-8f47-65ef246d3731

or

https://testflight.apple.com/join/Pkd9a658

You have to make an account to get access first.




August 23, 2019 17:00
Do the AP's work well sitting on a desk or table? I don't have the wiring for ceiling mount. In my eero system today, several of my nodes just sit on a table or tall cabinet.
August 23, 2019 17:40
This is very cool and I looked into this, but like you originally, it seemed like way too much work. So I got the Netgear Orbi system. I'm able to routinely get 800+ Mbps wired and 400-500 Mbps wireless with it, so I'm happy.
JB
August 23, 2019 17:41
Just a small correction: the USG is a router; you don't need to plug your router in there.
August 23, 2019 18:55
I can just confirm. Using Ubiquiti since ~3 years now. For people in Germany, setup using any provider + Fritzbox as Modem + the following parts works totally fine and is bit cheaper:

- Switch 4/4 POE
- Raspberry to host the Controller (there are official packages available)
- AC PRO (I am using 3x PRO and 1x LITE). PRO benefit is that you do not lose the network plug

BR,
MKO
MKO
August 23, 2019 19:27
I had a small unifi network in our previous house. A USG, Cloud Key and two AP Lites. Worked great. Building a new house. 2 stories and a basement. 3000 sq feet + basement. I plan on 3 AP Lites in the center of each floor for broad 2.4 GHz coverage. Then add 2 or 3 Wall APs for added 5 Ghz in the office, den and master. Possibly in the garage.

The best ah-ha moment for me was when my 12 yo called me last year saying that his school bus arrived early (which does sometimes happen) and he missed it but had left the house at his normal time. I quickly looked up the time his phone left our house network and he had left the house 15 minutes late. I drove the 15 minutes back to the house to give him a ride and we had a nice chat.
August 23, 2019 19:42
So you want to off load your Amplifi? I'll be your huckleberry. :)
August 24, 2019 3:37
It's true that you don't need the cloud key to run the controller. A friend of mine ran his on a raspberry pi, which is a little bit more hassle to set up but I'd have thought it might have been right up your alley, Scott. I bought the cloud key because I just wanted everything to work out of the box with minimal fuss.
August 24, 2019 14:09
nice article. keep it up
August 24, 2019 14:32
I have a very similar setup and it works great. I do have to add few more APs to get better coverage in some rooms. Initially I thought one AP pro in the center of each level of the house should do it which is what I have now. But certainly that's not enough.

But ubiquity hardware and management software is great for sure.
August 26, 2019 4:22
Personally speaking, I'd want to see 2-4 10 GbE/SFP+ ports on my next home switch. It'd probably raise the price ~$200 (for a 24 port switch), and it's a slightly different use case.

Right now I have a 24 port GbE dumb switch (no PoE/10GbE), with about half the ports in use. PoE & 10 GbE both fall into chicken/egg upgrades for me right now.

August 29, 2019 4:36
Scott! I too recently switched over from Netgear Nighthawk X6 and redid everything to a Unifi System. Unluckily my home was not pre-wired, so I had to run some new wiring from the attic down to the office where the rack cabinet is located.

System Setup
- Gateway
- Cloud Key Gen 2
- 24 Port PoE Switch
- 2 AP NanoHD
- 2 AP Lite

My provider gives me 300 MB/30 Up, I will be switching to Gigabit in the next few weeks and upgrade my plan as well. Ever since the switch, the Wifi experience has been amazing. I am still considering getting 2 In Wall HDs as well.

Looking forward to hearing more of your experience with Unifi!
August 29, 2019 15:29
We were using a Cloud Key at work, and were thinking that UniFi felt glitchy and unreliable at times. Ports on switches would suddenly lose all information about what was connected, it was slow to bring up the list of devices (we only have like 20 switches and 2 USG acrosss 2 sites, as we user Meraki for wifi still), and just seemed glitchy.

Then we migrated to a Ubuntu VM with docker container for unifi-controller and all those issues went away instantly. And I've heard similar reports on reddit.

Maybe not applicable to a small home network, or thew second generation cloud keys, but I'll mention it for others.
September 02, 2019 21:58
You don't even have to have UniFi running!! If you are a simple network, it works fine without it. That said, it works fine on a Raspberry Pi, and is officially supported.

I find my Edgerouter X, with one AP works fine for me

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Disclaimer: The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.