Sending in a Windows Crash Analysis (Error Reporting) actually paid off once
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Well, that's a heck of a thing and the FIRST TIME it's ever happened to me. I always thought I was just being a trooper to send in all my blue screens. However, they solved one of them. It was a bad IBM Wireless Driver.
Note my highly descriptive comments as well. I'm sure they helped the analysts. :)
About Scott
Scott Hanselman is a former professor, former Chief Architect in finance, now speaker, consultant, father, diabetic, and Microsoft employee. He is a failed stand-up comic, a cornrower, and a book author.
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Ironically I had crash reporting find a resolution for the first time for me yesterday as well. In my case it was a bad Synaptics touch pad driver...
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Maybe you always find such errors that cannot be solved that easily :)